Effective Date: April 01, 2026
At TaxesIndia.in, we are committed to providing high-quality digital software solutions for tax professionals, accountants, businesses, and individuals. Please read our Refund & Returns Policy carefully before making a purchase.
1. Digital Products
All products sold on TaxesIndia.in are digital software products delivered electronically. No physical products are shipped.
Once a license key or activation code has been generated and issued, the product is considered delivered.
2. No Return Policy
Since our products are digital downloads, returns are not accepted after the software has been delivered or the license key has been issued.
3. Refund Policy
Refund requests may be considered only in the following circumstances:
- Duplicate payment for the same order.
- Payment deducted successfully but the order was not processed and no license key was issued.
- The purchased software cannot be activated due to a technical issue that cannot be resolved by our support team.
Refunds will not be provided for the following reasons:
- Change of mind after purchase.
- Purchase made by mistake.
- Lack of required system requirements.
- Incompatibility caused by third-party software or hardware.
- Failure to read the product description or system requirements before purchase.
- Purchase of an incorrect software product.
- Activation on a different computer after the license has already been issued.
- Failure to use the software due to lack of technical knowledge.
- Requests made after the software has been successfully activated and is functioning as intended.
4. License Policy
- Each license is valid for one (1) year, unless otherwise specified on the product page.
- A license is issued for one computer only.
- Activation codes are generated based on the Computer Code provided by the customer.
- Activation codes will not be regenerated or transferred for a different computer except where required by applicable law or at our sole discretion in exceptional circumstances.
5. Technical Support
We provide reasonable technical support to assist customers with:
- Software installation.
- License activation.
- Troubleshooting software-related issues.
- Guidance on using the software.
Support does not include remote accounting, GST filing, data correction, or consultancy services unless specifically offered.
6. Customer Responsibilities
Before purchasing any software, customers should:
- Read the complete product description.
- Verify that their system meets the stated requirements.
- Ensure Microsoft Excel, .NET Framework, Google Chrome, Tally, or any other required software is installed (where applicable).
- Test any available demo or trial version, if provided.
7. Software Updates
During the license period, customers may receive software updates and bug fixes, where applicable. New products or major version upgrades may require a separate purchase.
8. Refund Processing
If a refund is approved, it will be processed using the original payment method. Depending on the payment gateway and bank, the amount may take 5–10 business days to appear in your account.
9. Contact Us
For refund requests, activation issues, or technical support, please contact:
Taxes India
Email: beriwalaaejaz@gmail.com
Please include your Order ID, registered email address, and a detailed description of the issue to help us assist you promptly.
10. Changes to This Policy
TaxesIndia.in reserves the right to modify or update this Refund & Returns Policy at any time without prior notice. Any changes will become effective immediately upon publication on this website.
By purchasing and using any software from TaxesIndia.in, you acknowledge that you have read, understood, and agreed to this Refund & Returns Policy.